AI CALL ASSISTANT FOR LOCAL BUSINESSES
Never take notes on a
customer call again.
Echo turns customer conversations into organized summaries and calendar appointments.
Missed a call? Echo automatically follows up by text and collects the request for you.
HOW IT WORKS
Every customer call gets handled — 24/7.
Whether you answer or miss the call, Echo captures what the customer needs and keeps the request moving.
BUILT FOR LOCAL SERVICE BUSINESSES
Made for businesses where every call matters.
Built for appointment-based businesses that handle customer calls, scheduling requests, and follow-ups every day.
WHY ECHO
Less admin. More appointments.
Stay focused on your work and your customers while Echo handles customer requests in the background.
Automatic text follow-up keeps missed callers from slipping through the cracks.
When a customer reaches out, timing matters. Echo keeps the request moving — from first contact to review, approval, and appointment — while their interest is still fresh.
Send appointment reminders automatically so customers show up without your team chasing every confirmation.
Reach customers with targeted texts — updates, openings, or follow-ups — without rebuilding your list each time.
Keep customer conversations, requests, and appointment history in one place so your team always has the full context.
FAQ
Common questions
How does Echo work during a customer call?
Your staff answers the phone and talks to the customer normally. Echo records the conversation in the background, so your team can focus on the customer instead of taking notes.
After the call, Echo automatically creates an organized summary you can review.
Does AI talk to my customers on the phone?
No. Echo's core voice experience is built around real human conversations. Your staff speaks with the customer as usual while Echo captures the conversation and helps organize the information afterward.
What happens after a phone call?
After the call, Echo automatically creates a summary. It transcribes the conversation and organizes key details — such as the customer's request, preferred time, service, and important notes — into a structured summary your team can quickly review, then create an appointment with one click.
What happens if we miss a call?
Echo can automatically text the customer after a missed call, giving them a way to tell you what they need.
Echo collects and organizes the text conversation so your team can review the request and follow up when ready.
What information can Echo capture from a call?
Echo can organize details such as the customer's name, requested service, preferred date or time, provider preference, pricing discussed, special requests, notes, and follow-up needs.
The original transcript and call recording can also remain available for reference.
Can I listen to the original call?
Yes. You can access the original call recording and full transcript alongside the summary.
Does Echo automatically book appointments?
Echo keeps the final decision with your team. After each call, Echo organizes the customer's request into a clear summary for you to review and adjust if needed. Once everything looks right, you can create the appointment on your calendar with one click.
Can I keep using my existing calendar?
Yes. Echo is designed to work with your existing calendar workflow. Once a request is reviewed and approved, Echo can create the appointment on your connected calendar. Tell us what your business currently uses, and we'll help you set up the integration.
Can Echo work with my existing business phone setup?
Echo can work with different phone setups depending on how your business currently handles calls.
Talk to us about your existing number and workflow, and we'll help determine the best setup for your business.
See how Echo could work for your business.
Tell us how your business handles customer calls today. We'll show you how Echo can fit into your workflow.
Contact
Interested in Echo for your business? Tell us a bit about your front desk — we'll follow up personally.
