Privacy Policy
1. Information We Collect
When you text or book with Echo AI, we collect your name, phone number, and appointment details so we can manage your scheduling and send reminders.
2. How We Use Your Information
Your information is used solely to:
- confirm, remind, or modify appointments,
- reply to your service inquiries, and
- maintain accurate scheduling records.
We do not sell or share your data with third parties for marketing purposes.
3. Data Security
All data is stored securely in encrypted systems such as Google Firestore. Only authorized staff can access customer information.
4. Opt-Out and Control
You may stop receiving texts at any time by replying STOP. To request deletion or correction of your information, email hello@echoaisms.com.
5. Children’s Privacy
Our service is intended for individuals 16 and older.
6. Contact Us
Echo AI LLC
Email: hello@echoaisms.com
Business Address: Redmond, WA 98052